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C4 survey

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Two letters of your last name, then four-digit birth year. So if your last name were Smith born in 1990, you'd enter SM1990.
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Please read the following 15 statements. For each statement, select a response that best reflects your most recent experiences with the PrEP services team (for example, PrEP specialist, physician, nurse practitioner, physician assistant, pharmacist, registered nurse). Your responses are private. Please be honest and straightforward.
I feel that the team has provided me choices and options.
strongly disagree neutral strongly agree
I feel understood by the team.
strongly disagree neutral strongly agree
I am able to be open with the team at our meetings.
strongly disagree neutral strongly agree
I feel like my healthcare provider is confident in my ability to make changes.
strongly disagree neutral strongly agree
I feel that the team accepts me.
strongly disagree neutral strongly agree
My healthcare provider has made sure I really understand PrEP and what I need to do.
strongly disagree neutral strongly agree
My healthcare provider encourages me to ask questions.
strongly disagree neutral strongly agree
I feel a lot of trust in the team.
strongly disagree neutral strongly agree
My healthcare provider answers my questions fully and carefully.
strongly disagree neutral strongly agree
My healthcare provider listens to how I would like to do things.
strongly disagree neutral strongly agree
My healthcare provider handles people's emotions very well.
strongly disagree neutral strongly agree
I feel that the team cares about me as a person.
strongly disagree neutral strongly agree
I don't feel very good about the way the team talks to me
strongly disagree neutral strongly agree
My healthcare provider tries to understand how I see things before suggesting a new way to do things.
strongly disagree neutral strongly agree
I feel able to share my feelings with the team.
strongly disagree neutral strongly agree

You've left some questions unanswered. Please fill them in and click try again. If you'd rather not answer the remaining questions, just click continue.

The next set of questions asks about recent experiences that you had with the team. When answering the questions, think about your experiences in general when interacting with individuals who are working to assist you. Please indicate how often you have the had these experiences during your healthcare visits in the past 3 months.

How often did you get the services you thought you needed?
never rarely sometimes mostly always
How often did you have to wait too long to obtain a service/appointment?
never rarely sometimes mostly always
How often did different providers seem to be unnecessarily asking you the same questions?
never rarely sometimes mostly always
How often did you feel the care you received was well coordinated?
never rarely sometimes mostly always
How often were you confused about the roles of different providers on the healthcare team?
never rarely sometimes mostly always
How often did healthcare team respond appropriately to changes in your needs?
never rarely sometimes mostly always
How often did you feel that you got conflicting advice from the healthcare team?
never rarely sometimes mostly always
How often did you and your healthcare team agree about your care needs?
never rarely sometimes mostly always
How often did the members of your healthcare team seem to be communicating with each other?
never rarely sometimes mostly always
How often did your healthcare team talk with you about what to expect in your future care?
never rarely sometimes mostly always

You've left some questions unanswered. Please fill them in and click try again. If you'd rather not answer the remaining questions, just click submit.

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